Privacy policy
MOBIGURU MARKETING PTE. LTD. (202336403D) ("we", "us", "our"), operating the website https://mobiguru.io/ ("Website"), is committed to protecting your privacy with uncompromising clarity and precision. This Privacy Policy is not a generic formality — it is our definitive statement of how we collect, process, safeguard, and respect your personal information in accordance with the General Data Protection Regulation (GDPR), the ePrivacy Directive, and other applicable data protection laws. Every clause herein is enforceable, deliberate, and written to withstand scrutiny.
If you do not agree with this Privacy Policy, please do not use our Website or services.
1. Scope of Data Collection We operate on the principle of data minimisation. We do not collect what we do not need.Personal Information Provided Directly by You:
  • Name
  • Email address
  • Any other details you submit when communicating with us via our Website or email
Technical Information Automatically Collected:
  • Browser type and version
  • Operating system details
  • Session cookies strictly necessary for secure navigation on the Website
No sensitive data under GDPR Article 9 is processed. No data is purchased or acquired from third parties.2. How We Use Your Information
We process your personal data only when necessary for:
  • Providing and maintaining our Website
  • Responding to your inquiries or requests
  • Ensuring security, detecting fraud, and preventing abuse
  • Complying with legal obligations
We do not use your personal data for profiling, targeted advertising, or marketing. We also do not use any personal data we collect for automated decision-making, including profiling, that produces legal effects or similarly significant consequences for you (Article 22 GDPR).
3. Legal Bases for Processing (GDPR)
If you are in the European Economic Area (EEA), the United Kingdom (UK), or Switzerland, we process your data only when we have a valid legal basis in accordance with GDPR Article 6:
  • Contractual necessity: delivering requested services
  • Legal obligation: complying with applicable laws
  • Legitimate interests: ensuring Website stability, detecting fraud, preventing abuse
4. Cookies and Tracking Technologies We use only Strictly Necessary Cookies. These are small text files that are indispensable for the operation of our Website, ensuring core functions such as navigation, session management, load balancing, and authentication. They maintain security and stability without tracking your activity for analytics, profiling, or advertising purposes.What this means: These cookies are automatically placed on your device when you access the Website and are essential for delivering the service you request. Disabling them via browser settings may significantly impair functionality.Legal framework: Under Article 5(3) of the ePrivacy Directive (Directive 2002/58/EC) and as confirmed by the Court of Justice of the EU in Planet49 (C‑673/17), cookies that are strictly necessary to provide a service explicitly requested by the user are exempt from the requirement for prior consent. GDPR Recital 30 clarifies that while online identifiers (such as cookies) may be considered personal data when they identify an individual, when such cookies are used solely for technical purposes without enabling identification, they remain within the scope of the ePrivacy exemption.
5. Data Retention
We retain personal data only for as long as necessary for the purposes outlined in this Policy:
  • Inquiry-related data: stored until your request is resolved, plus an additional 90 days, after which it is securely deleted or anonymised.
  • Legal compliance records: retained for the duration required by applicable laws or for a reasonable period where legally defensible. After this period, the data is securely deleted or anonymised.
If our cooperation leads to a business relationship, the collection and retention of personal data will be based on the performance of the contract (Article 6(1)(b) GDPR). Specific data categories and retention periods are to be determined by the terms of our collaboration and any relevant contractual or statutory requirements.

6. Data Sharing
We never sell or rent your data. In line with GDPR principles of transparency (Art. 5(1)(a)) and purpose limitation (Art. 5(1)(b)), any disclosure is strictly limited to circumstances where it is lawful, proportionate, and necessary:
  • Legal obligation (GDPR Art. 6(1)(c)): when disclosure is required by applicable law, regulation, or under a valid court order.
  • Protection of legitimate interests (GDPR Art. 6(1)(f)): to defend or enforce our rights, safeguard the rights and safety of our users, or protect the integrity and security of our systems.
  • Engagement of processors (GDPR Art. 28): with carefully vetted third‑party vendors or service providers who act as data processors under binding written contracts containing confidentiality obligations and data protection clauses consistent with GDPR requirements.
In all cases, we assess the legal basis for disclosure, limit the scope of shared data to what is strictly necessary, and ensure that recipients provide an adequate level of protection, including where required, through Standard Contractual Clauses for transfers outside the EEA/UK/Switzerland.
7. Security
We implement reasonable and proportionate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction, in line with GDPR Article 32. Our layered framework includes:
  • TLS 1.3 encryption for all data in transit, removing obsolete algorithms and ensuring Perfect Forward Secrecy.
  • Role-based access controls to limit access to authorised personnel only.
  • Continuous monitoring, vulnerability assessments, and penetration testing.
  • Data minimisation in storage — storing only necessary data for the minimum period required.
While these measures significantly reduce risk, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure. Any data transmitted online may be susceptible to interception, alteration, or loss despite the safeguards we have in place. We encourage you to exercise caution when sharing information and to use secure channels whenever possible. We continually review, test, and enhance our controls to adapt to evolving threats and maintain a high level of protection.
8. Your Rights Under GDPR
If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, you have the following rights as set out in Chapter III of the General Data Protection Regulation (GDPR) and equivalent local laws:
  1. Right of Access (Article 15 GDPR) – to obtain confirmation as to whether we process your personal data and, if so, to access such data and receive a copy.
  2. Right to Rectification (Article 16 GDPR) – to request the correction of inaccurate personal data and completion of incomplete data without undue delay.
  3. Right to Erasure (“Right to be Forgotten”) (Article 17 GDPR) – to request the deletion of personal data where the conditions of Article 17 are met (e.g., data is no longer necessary for the purposes collected).
  4. Right to Restriction of Processing (Article 18 GDPR) – to request that we limit the processing of your personal data under certain circumstances (e.g., contesting the accuracy of the data).
  5. Right to Object (Article 21 GDPR) – to object to the processing of your personal data, including processing for direct marketing purposes.
  6. Right to Data Portability (Article 20 GDPR) – to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller without hindrance.
  7. Right to Withdraw Consent (Article 7(3) GDPR) – where we rely on your consent to process your personal data, you may withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.
You may exercise these rights by contacting us at the email address provided in the Contact section of this Privacy Policy. We will respond to all requests within the time limits set out in Article 12(3) GDPR and in accordance with applicable law.
9. Minors
Our Website and services are not directed to or intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you are under 18, please do not use our services or provide any personal information to us. Parents or legal guardians who believe that their child has provided personal data to us without consent may contact us at the email address listed in the Contact section to request removal of the information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business operations, legal requirements, or technological developments. The “Last updated” date at the top will indicate the date of the latest revision, and all previous versions will be archived.
We encourage you to review this Policy periodically to remain informed about how we protect your personal data and about any changes that could affect you. Continued use of our Website and services after updates take effect will constitute acknowledgment and, where applicable, consent to the updated terms.
11. Contact Information
For any inquiries about this Privacy Policy, our data protection practices, or to exercise your rights under applicable law, please reach out to us:
MOBIGURU MARKETING PTE. LTD.
216 JOO CHIAT ROAD, #02-16/6, SOHO LIFE, SINGAPORE (427483)
ceo@mobiguru.io